Privacy Policy

Effective Date: May 9, 2026   |   Policy: Privacy Policy   |   knotboundco.com

Knotbound ("we," "us," or "our") operates knotboundco.com and related sales channels including Shopify, TikTok Shop, and in-person pop-up events. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

  • Contact information: name, email address, phone number, mailing address

  • Purchase information: order history, billing and shipping details, payment method type (we do not store full card numbers)

  • Device and usage data: IP address, browser type, pages visited, time on site (via cookies and analytics tools)

  • Marketing data: email open rates, click-throughs, preferences you communicate to us

  • Event data: information provided at pop-up events or vendor markets


2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchase, shipping, or account

  • Send marketing emails and promotions (only with your consent)

  • Improve our website and product offerings

  • Comply with applicable laws and regulations


3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only as necessary to operate our business, including:

  • Printful (our print-on-demand fulfillment partner) to produce and ship your order

  • Shopify (our e-commerce platform) to process transactions

  • TikTok Shop to fulfill orders placed through that channel

  • Email marketing platforms to send communications you have opted into

  • Payment processors to securely handle transactions

Each of these partners maintains their own privacy practices in compliance with applicable law.


4. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You may disable cookies in your browser settings, though some features of knotboundco.com may not function properly as a result.


5. Your Rights (California & NJ Residents)

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Opt out of marketing communications at any time by clicking 'Unsubscribe' in any email

  • Request that we not sell your personal information (we don't, but you may make this request)

To exercise any of these rights, contact us at admin@knotboundco.com.


6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.


7. Children's Privacy

Knotbound does not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us immediately at admin@knotboundco.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site after changes constitutes acceptance of the updated policy.

9. Contact Us

For questions about this Privacy Policy, contact us at: admin@knotboundco.com